What is Cognitive Process Automation (CPA)?
Cognitive Process Automation (CPA) integrates artificial intelligence capabilities with traditional Robotic Process Automation (RPA) tools, enabling systems to learn, adapt, and improve business processes. Businesses that adopt CPA can achieve cost efficiencies at scale, become more responsive to customers, and redeploy employees to higher-value activities. CPA solutions enhance RPA by incorporating machine learning, natural language processing (NLP), computer vision, and optical character recognition (OCR).
Benefits of CPA
Adaptive Learning
Machine learning enables CPA tools to adjust to new situations, ensuring continuity and efficiency even when system interfaces change.
Text Processing
NLP allows CPA tools to read, understand, and generate text, facilitating tasks like invoice processing with changing templates.
Data Integration
CPA can process data from multiple sources, adapting to new data and changing requirements to find the most efficient way to automate tasks.
Key Features of CPA
Machine Learning
Automatically adapts to new situations and changes in system interfaces.
Natural Language Processing (NLP)
Processes and understands text, enabling automated document handling.
Computer Vision & OCR
Extracts data from images and documents with high accuracy.
AI-powered Recommendations
Provides insights and suggestions for process optimization..
Our CPA Platforms
At Kintan, we offer CPA solutions through leading platforms like Microsoft Power Automate, UiPath, and Automation Anywhere. These platforms are designed to integrate advanced AI capabilities with robust RPA functionalities.
Microsoft Power Automate
Microsoft Power Automate
Intelligent Automation: Leverage AI to enhance RPA workflows and automate complex tasks.
AI-powered Insights: Gain valuable insights and recommendations through integrated AI capabilities.
Uninterrupted Integration: Connect with over 1,000 pre-built connectors for smooth integration across systems.
UiPath
UiPath
Artificial Intelligence: Create and deploy intelligent applications with pre-built AI models.
Process Orchestration: Automate multi-step processes involving both human and robot workers.
Real-Time Analytics: Monitor and improve automation performance with advanced analytics.
Automation Anywhere
Automation Anywhere
Cognitive Bots: Utilize AI to perform tasks requiring human-like decision making.
Enhanced Document Processing: Automate document handling with AI-powered extraction and classification.
Scalable Solutions: Easily scale automation efforts with powerful, enterprise-grade capabilities.
Use Cases of CPA
- Automate the processing of paper-based and electronic invoices, reducing costs and improving accuracy.
- Achieve up to 96% accuracy in data extraction with template-free processing.
- Speed up invoice processing times, providing real-time updates and reducing manual workload.
- Automate over 50 HR processes including query handling, transaction processing, and surveys.
- Enhance employee engagement and retention through AI-powered chatbots.
- Streamline recruitment processes from resume parsing to onboarding with minimal human intervention.
- Improve customer support, lead generation, and employee engagement with AI-powered chatbots.
- Enable 24×7 interaction across multiple channels including websites, mobile apps, and messaging platforms.
- Gain insights into user interactions and improve business processes through data-driven analytics.
- Enhanced Engagement: Improve interactions with customers and employees.
- Cost Savings: Reduce operational costs through automation.
- Data Insights: Track and analyze user data for better decision making.
- Global Operation: Ensure continuity and growth with round-the-clock support.
Contact Kintan today
Contact Kintan today to explore how Cognitive Process Automation can revolutionize your business operations. We offer a variety of CPA services, from solution design and development to implementation and support, tailored to meet your specific needs.