COGNITIVE PROCESS AUTOMATION
Use AI and Machine Learning to intelligently process all your documents
Cognitive Automation
Cognitive Process Automation adds artificial intelligence capabilities to traditional rpa tools. This enables rpa systems to learn and adapt to new situations and improve business processes. Businesses that adopt CPA can realize cost efficiencies at scale, become more responsive to customers and ultimately redeploy employees to higher-value activities.
CPA integrates machine learning, natural language processing (NLP), computer vision, and optical character recognition (OCR) capabilities to RPA capability. Instead of simply replicating human actions, CPA can find the most efficient way to automate a task, process data from multiple sources, and deal with new data and changing requirements.
Machine learning enables CPA tools to adapt to new situations. For example, if a system’s user interface changes for example of your payroll system, the tool can recognize the changes and achieve the same result.
NLP adds text processing capabilities, enabling CPA tools to read, understand, and generate text. For example, in case of invoice processing application, it can recognize that the invoice template has changed. For example,It can recognize if party’s name in a new invoice appears in a different section compared to previous invoices.
Kintan offers CPA platform
The NLP Bots V3 CPA platform breaks convention as it forays into the depth of tech to bring you an AI platform that automates processes across functions and verticals.
The intensive research that is core to the AI platform in the areas of NLP ML and neural networks ensures that the proprietary tech is accessible to any subject matter expert who can create high end AI solutions without AI skills.
Recognised by the best. Validated by the clients, guaranteed ROI within weeks, enhanced user experience for life.
Features of CPA platform
Free flowing conversations
- Structured and unstructured data sources
- Intuitive interface
- Easy management of acronyms
- Quick integration
Read unstructured text at human parity levels
- Auto entity creation
- Auto disambiguation
- Semantic understanding
Flexible deployment options
- Captive AI learning
- Cloud/Onpremise deployment model
- Text/Voice support
Use case scalability
- Drag to link across workflow and task
- Add use cases by adding new data/new workflow
- One chat window across all interface
- Easy iteration across channels
Typical Process that can be automated using the platform
- Employee centric process
- Customer centric process
- Hiring related process
- Insight and other process
Invoice Processing Bot
Processing invoices when handled manually, is an expensive and time-consuming function for any organization. With our invoice processing system, organizations can process invoices automatically thus reducing accounts payable (AP) costs while improving both the accuracy and the speed of data extraction.
Being able to process paper-based invoices quickly and accurately is an important element for the success of account payable process in any organization. As invoice processing costs escalate, organizations implementing an automated invoice processing system can realize financial benefits faster and yield a real, tangible ROI. Our solution for invoice processing contains an intelligent recognition server capable of automatically interpreting the relevant information and fields within an image-based invoice, in real-time.
Typical invoice process flow
Realize a measurable ROI with automation
Introducing a tool to automatically extract information can improve the accuracy and speed of invoice processing, while reducing the overhead costs of accounts payable. Traditionally, processing invoices has been a manual, paper intensive task. Invoices are received in the mail, forwarded to the accounts payable department, and entered manually into the AP system. This procedure is expensive, time consuming, and error-prone. With our invoice processing solution customer can achieve:
- Up to 96% accuracy of extracted data can be achieved
- Template free extraction, different file formats supported
- Processing of invoice within few minutes
- Saves vendor time spent on validation and status update on stage of processing
HR Bots
An HR Chatbot can automate regular tasks that are taken care of by the HR team, thereby enhancing their efficiency. There are more than 50 processes that can be automated.
Different types of HR processes that can automated using our platform
- Query based process
- Transactional processes
- Surveys
- Other processes
Automating Employee Engagement to Improve Retention
An AI-powered HR chatbot can handle various aspects of employee engagement, leading to better employee satisfaction
An employee engagement chatbot can help organizations stay connected with their employees better. Bots can help keep employees updated about the recent developments within the organization, capture feedback and also handle various aspects pertaining to an employee’s lifecycle.
Streamlining HR Support with Digital Assistants
HR chatbot addresses a wide array of employee queries and reduces huge load of HR
HR professionals spend a considerable amount of time onboarding new employees and addressing policy-related inquiries. Our AI chatbot can identify and address regular employee queries, thus reducing the time taken and boosting overall productivity.
Candidate Engagement
HR chatbot act as a bridge between a recruiter and a candidate
Hiring is a complex function involving many processes. To ensure that enterprises find the right candidate that meets their precise requirements the processes have to be in perfect synchronization. Our platform helps automate various processes right from the resume parsing to screening and scheduling interviews and even onboarding candidates, thus minimising human requirements with enterprise cognition.
Chat Bots
Acquire leads, improve sales pipeline, and accelerate customer support with your chatbot
Embrace AI- powered chatbots for 24x7 customer acquisition, customer support and employee engagement process to drive business continuity and growth
A chatbot is an artificial intelligence (AI) application that can imitate a real conversation with a user in their natural language. Chatbots enable communication via text or audio on websites, messaging applications, mobile apps, or telephone.
Kintan’s chatbot platform supports multiple interaction channels- website, web application, messenger and whatsapp messaging.
Benefits of Chatbot
- Better customer/employee engagement
- Cost savings
- Tracking, gaining insights and consumer data
- Successful lead generation, qualification and nurturing
- Easy operation in global markets
- Ensures business continuity and growth